Privacy Policy
Your privacy matters to us. This Privacy Policy explains how information may be collected, used, protected and managed when you visit or interact with the Dr. Sunita Grover website.
Your Privacy at a Glance
Dr. Sunita Grover and the associated healthcare practice respect the privacy of visitors and individuals who contact the website. This policy describes the general way information may be handled when you browse the website, submit an enquiry, request an appointment or otherwise communicate with us online.
We aim to collect only information that is reasonably necessary for the purpose for which it is provided and to handle such information responsibly.
Information We Collect
Depending on how you use the website, we may receive information that you voluntarily provide to us or information generated automatically when you interact with the website.
Such as your name, telephone number, email address or other details you choose to provide when contacting the practice.
Information included in an appointment request, enquiry, consultation request or other communication submitted through the website.
Certain technical information may be collected automatically, such as browser type, device information, approximate location, IP address and website usage information, depending on the services enabled on the website.
How We Use Information
Information provided through the website may be used for purposes such as:
- Responding to enquiries and requests for information.
- Contacting you regarding an appointment or consultation request.
- Understanding the nature of your enquiry so that an appropriate response can be provided.
- Maintaining website functionality and improving the user experience.
- Protecting the website against misuse, spam, fraud or security threats.
- Meeting applicable legal, regulatory or administrative requirements where necessary.
Information submitted through the website should not be treated as a substitute for an emergency medical service or immediate medical care.
Forms & Enquiries
The website may contain enquiry, contact or appointment forms. When you submit a form, the information you enter may be received by the practice or by the service provider used to operate the relevant form.
Please provide only information that is reasonably necessary for your enquiry or appointment request. Avoid submitting highly sensitive information through a general website form unless you have been specifically asked to provide it through an appropriate channel.
Third-Party Services
Some website functions may rely on third-party services, such as website hosting, form processing, analytics, security services, embedded maps or other technology providers.
These third parties may process information according to their own privacy policies and terms. We encourage visitors to review the relevant policies where appropriate.
Data Security
Reasonable technical and organizational measures may be used to help protect information submitted through the website against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should therefore avoid sending highly confidential information through ordinary website communication channels unless specifically instructed to do so.
Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, respond to enquiries, comply with applicable obligations or resolve disputes.
The appropriate retention period may vary depending on the nature of the information and the reason it was collected.
Your Rights & Choices
Depending on applicable law, you may have rights relating to the personal information you provide, including the ability to request access to, correction of or clarification about information held about you.
If you would like to make a privacy-related request, please use the contact details provided below. We may need to verify your identity before responding to certain requests.
Children's Privacy
The website is intended primarily for adults seeking information about respiratory, sleep and related healthcare services. If information relating to a child is submitted, it should be done by a parent, legal guardian or another person authorized to do so.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in website functionality, services, legal requirements or our information-handling practices.
The updated version will be published on this page with a revised “Last Updated” date.
We're here to help.
If you have a question about this Privacy Policy or about how information submitted through this website is handled, you can contact the practice using the details below.
L-1/121A, Ground Floor, DDA Flats,
Kalkaji, Opp. Paul George Global School,
New Delhi – 110019